1. Applicability: This privacy policy applies to all our websites, products, and services (collectively, services). SMC is the controller of all personal information collected in connection with the use of our services.
2. How We Handle Your Information: Except as outlined in this policy, SMC does not sell or share your personal information with third parties for their commercial purposes without your consent.
a) Information We Collect: When accessing our services, we may gather personal information that can be used to identify you, such as your name, address, email address, phone number, username, and password. We may also collect usage data, like IP addresses, browser types, pages visited, and cookies, to monitor usage and enhance your experience.
b) How We Use Your Information:
- Account Registration: We use your personal information to set up your account and keep in touch with you regarding important updates.
- Providing Our Services: We use your information to operate and enhance our services.
- Customer Support: Your information helps us resolve issues and improve our support.
- Communication: We may use your information to inform you about our services and updates.
- Improvement and Development: Your information is used to personalize your experience and develop new features.
c) Sharing Personal Information:
- Third-Party Providers: We may share your personal information with third parties who assist us in providing our services, such as email services, fraud prevention, and analytics. These third parties are required to keep your information confidential and use it only for the services they provide to us.
- Legal Requests: We may share information when required by law or in response to legal proceedings.
- Protection of SMC: We may share your information to enforce our terms of service or protect the rights, property, and safety of SMC or others.
3. Managing Your Privacy: You can contact SMC to access or update your personal information collected through our services.
a) Cookies and Tracking: SMC uses cookies and other tracking tools to improve your experience. These tools help us recognize your activity and enhance your interactions with our services.
b) Social Media Features: Our services may include social media features that collect information like your IP address. Your interactions with these features are governed by the privacy policies of the respective platforms.
4. Data Retention and Access Rights:
a) Data Retention: We retain your personal information as long as needed to provide services, comply with legal obligations, resolve disputes, and prevent fraud.
b) Your Access Rights: You may contact SMC to access or update your personal information. If it is inaccurate or processed unlawfully, you can request corrections or deletions.
5. Security of Your Information: We prioritize the security of your data and have implemented industry-standard measures to protect your personal information. Our staff is trained to safeguard your data, and we regularly update our security practices to maintain compliance with relevant laws.
6. Changes to Privacy Policy: We may occasionally update this policy. If significant changes are made, we will notify you through our services or other communication methods. Your continued use of the services after such updates signifies your agreement to the changes.
7. Children’s Information: Our services are intended for adults. We do not knowingly collect personal information from minors.